The following applies to shipping within Germany and outside Germany:
Shipping is done with DHL
From an order value of 100.00 EUR, no shipping costs are charged.
If the order value is below EUR 99.99, shipping costs of EUR 4.95 will be charged.
Returns are not free. Please use our RMA. Return Merchandise Authorization
Shipping costs for individualized products that are ordered via always apply and are calculated based on weight.
Customers from Austria and Switzerland please use our shops for their orders
If you want to return goods, please post sufficient postage on the package
We cannot accept freight collect or insufficient postage packages.


Deutschland Bestellwert unter 99.99 Euro ab 100 Euro Kostenfreier versand innerhalb Deutschland 2-4 Tage EUR   4.95
Belgien, Dänemark, Frankreich, Luxemburg, Monaco, Niederlande, Österreich, Polen,Tschechische Republik 5-8 Tage EUR 13.90
Andorra*, Großbritannien*, Italien*, San Marino*, Schweden*, Slowakei*, Slowenien*, Spanien*, Ungarn*, Vatikanstadt 5-8 Tage EUR 19.90
Bulgarien*, Estland*, Finnland*, Griechenland*, Irland*, Kroatien*, Lettland*, Litauen*, Malta*,Portugal*, Rumänien*, Zypern* 5-8 Tage EUR 17.90
Liechtenstein, Schweiz 5-8 Tage EUR 21.95
Bosnien-Herzegowina,Mazedonien (Rep.), Moldau, Republik, Montenegro, Norwegen, Serbien, Ukraine, Weißrussland 5-8 Tage EUR 25.60
* In diese Länder ist nur Premiumversand möglich

Which shipping company will deliver my package

Mineemoo works with DHL. In Germany we ship with: DHL


1. Unless an expressly binding delivery date has been agreed, our delivery dates or delivery periods are exclusively non-binding information.
2. The start of the delivery time specified by us assumes the timely and proper fulfillment of the customer's obligations. The exception of the unfulfilled contract remains reserved.
3. One week after a non-binding delivery date / delivery period has been exceeded, the customer can request us in writing to deliver within a reasonable period. If we culpably fail to comply with an express delivery date / delivery period or if we are in default for any other reason, the customer is obliged to set us a reasonable grace period to effect the service. If we allow the grace period to pass without result, the customer is entitled to withdraw from the purchase contract.
4. If the customer is in default of acceptance or if he culpably violates other obligations to cooperate, we are entitled to demand compensation for the damage we incur as a result, including any additional expenses. We reserve the right to make further claims. For his part, the customer reserves the right to prove that no damage occurred at all or at least significantly less in the amount requested. The risk of accidental loss or accidental deterioration of the purchased item is transferred to the customer at the point in time at which the customer is in default of acceptance or payment.
5. Further legal claims and rights of the customer due to a delay in delivery remain unaffected.